To remove users from your Tettra account visit the 'Team Members' page, click the kebab menu next to the user you'd like to deactivate, and select "Deactivate".
All Tettra admins have the ability to deactivate users. You can remove any user other than yourself.
Once deactivated, the user will show up on the 'Deactivated' tab, they will not have access to any Tettra pages, and you will no longer be billed for them. Any pages the deactivated user has authored will remain within your Tettra account.
Looking for a quick way to sort your users for a streamlined deactivation process? We allow you to sort by name, email, last active date, login type, and user role. Just click any of those tabs on the Team Members page and we'll sort in descending or ascending order:
Modifying Deactivated Users
There may be times when you need to edit the name or email of a deactivated user. This usually comes up when teams recycle emails. To allow your new teammate to sign in with the previously used email, navigate to the Deactivated user page and select "Edit user" from the kebab menu:
Once you've done this, modify the name or email of the deactivated user in the following screen and save your changes:
To reactivate a user, navigate to the 'Deactivated' tab and click the kebab menu next to the selected user. Admins will have the option to reactivate any Tettra user that has not been deleted in Slack.