Troubleshooting and Pro Tips

Troubleshooting common questions and errors, pro tips for taking your account to the next level

Nelson Joyce avatar Andy Cook avatar Oscar Morrison avatar +1
24 articles in this collection
Written by Nelson Joyce, Andy Cook, Oscar Morrison and 1 other
Troubleshooting

Is Tettra Down?

How to check if Tettra is experiencing issues
Nelson Joyce avatar
Written by Nelson Joyce
Updated over a week ago

Lose a draft or page?

Troubleshooting to get it back
Nelson Joyce avatar
Written by Nelson Joyce
Updated over a week ago

My page isn't loading

Some troubleshooting steps to try if your page isn't loading
Andy Cook avatar
Written by Andy Cook
Updated over a week ago

Pasting Markdown

AKA How can I paste markdown? Does Tettra support markdown paste? Can I paste in markdown?
Andy Cook avatar
Written by Andy Cook
Updated over a week ago

Justifying and Aligning Text

Nelson Joyce avatar
Written by Nelson Joyce
Updated over a week ago

Embed an iFrame

How can I embed an iFrame? What can I embed in Tettra?
Andy Cook avatar
Written by Andy Cook
Updated over a week ago

Multi-Account Access

Managing multiple accounts, workarounds for having multiple Tettra accounts
Andy Cook avatar
Written by Andy Cook
Updated over a week ago

Duplicate accounts

What to do if one of your teammates accidentally creates a duplicate account
Andy Cook avatar
Written by Andy Cook
Updated over a week ago

How to log in with a different Slack account

How to log into Tettra with a different Slack team
Nelson Joyce avatar
Written by Nelson Joyce
Updated this week

Troubleshooting: Slash command is not working

How to reset your Slack app permissions for Tettra
Shauni Deshmukh avatar
Written by Shauni Deshmukh
Updated over a week ago

Single-channel and multi-channel guests

Learn how Tettra handles Slack guests
Andy Cook avatar
Written by Andy Cook
Updated over a week ago

How to Whitelist Tettra in Slack

Nelson Joyce avatar
Written by Nelson Joyce
Updated over a week ago

Troubleshooting Google Authorization Error

Error 400: admin_policy_enforced, how to resolve Google errors when creating a team/logging in/connecting your Google integration
Andy Cook avatar
Written by Andy Cook
Updated over a week ago