Troubleshooting and Pro Tips

Troubleshooting common questions and errors, pro tips for taking your account to the next level

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24 articles in this collection
Written by Nelson Joyce, Andy Cook, Oscar Morrison and 1 other

Embedding a Keynote Presentation

How to embed keynote

Written by Andy Cook
Updated over a week ago

Troubleshooting

Is Tettra Down?

How to check if Tettra is experiencing issues

Written by Nelson Joyce
Updated over a week ago

Lose a draft or page?

Troubleshooting to get it back

Written by Nelson Joyce
Updated over a week ago

My page isn't loading

Some troubleshooting steps to try if your page isn't loading

Written by Andy Cook
Updated over a week ago

Pasting Markdown

AKA How can I paste markdown? Does Tettra support markdown paste? Can I paste in markdown?

Written by Andy Cook
Updated over a week ago

Justifying and Aligning Text

Written by Nelson Joyce
Updated over a week ago

Embed an iFrame

How can I embed an iFrame? What can I embed in Tettra?

Written by Andy Cook
Updated over a week ago

Multi-Account Access

Managing multiple accounts, workarounds for having multiple Tettra accounts

Written by Andy Cook
Updated over a week ago

Duplicate accounts

What to do if one of your teammates accidentally creates a duplicate account

Written by Andy Cook
Updated over a week ago

How to log in with a different Slack account

How to log into Tettra with a different Slack team

Written by Nelson Joyce
Updated this week

Troubleshooting: Slash command is not working

How to reset your Slack app permissions for Tettra

Written by Shauni Deshmukh
Updated over a week ago

Single-channel and multi-channel guests

Learn how Tettra handles Slack guests

Written by Andy Cook
Updated over a week ago

How to Whitelist Tettra in Slack

Written by Nelson Joyce
Updated over a week ago

Troubleshooting Google Authorization Error

Error 400: admin_policy_enforced, how to resolve Google errors when creating a team/logging in/connecting your Google integration

Written by Andy Cook
Updated over a week ago

Pro Tips

Collapsible Sidebar

Written by Andy Cook
Updated over a week ago

Templates

Templates are a great way to create pages from existing content

Written by Oscar Morrison
Updated over a week ago

Creative Emoji Uses and Hacks

Written by Andy Cook
Updated over a week ago

How to link to a specific header in a page

AKA How to set up an anchor link

Written by Nelson Joyce
Updated over a week ago

Export or Print a Single Page

Save or print a pdf file of a single page

Written by Andy Cook
Updated over a week ago

How to add a Tettra app icon to an iPhone home screen

Written by Andy Cook
Updated over a week ago

How to find API credentials

Learn how to generate a Tettra API key

Written by Andy Cook
Updated over a week ago

Using Markdown for the Zapier Integration

How to use markdown or html in Zapier

Written by Andy Cook
Updated over a week ago

Create a new draft or suggestion by using our '.new' URL shortcuts

Open up a fresh draft or new suggestion by using these TLDs (top level domains)

Written by Andy Cook
Updated over a week ago

Tagging pages

Tagging, labelling or keywords in a page

Written by Oscar Morrison
Updated over a week ago