We have always taken customer privacy and data security very seriously at Tettra, and we build our product with these principles in mind. We believe that regulations like GDPR are a positive evolution in privacy policy and consumer protection, and welcome the opportunity to continue improving our own practices in this area.

Data Portability

We support self-serve exports in the app, so you can download all of your Tettra content at any time, regardless of subscription status. We also honor requests to delete all of your data from our systems.

Privacy Policy

Our Privacy Policy to makes it clear what data we collect, why and how we use that data. It also includes information around third-party integrations, including how data is shared and for what purposes.

Terms of Service

Our Terms of Service outlines user's rights to their content on Tettra. It also includes a data breach policy, which will cover our commitment to notify our customers promptly if we become aware of any unauthorized access to their data.

At this time, we are not planning on providing a Data Processing Addendum (DPA) separate from our updated Terms of Service.

Schrems II Case: updated November 2020

Tettra is in compliance with the Schrems II ruling. We do not use the Privacy Shield to transfer your data.

All sub-processors who previously used the Privacy Shield have updated to use SCC.


We hope this post provides some clarity on our compliance with GDPR, our ongoing work to keep your data protected, and helps your organization in your own efforts as you prepare for this important new regulation.

If you have any questions about GDPR, our work around security and privacy, or ideas on how we could improve in this regard, reach out at any time at [email protected].

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