Troubleshooting and Pro Tips

Troubleshooting common questions and errors, pro tips for taking your account to the next level

Nelson Joyce avatar Andy Cook avatar Oscar Morrison avatar +1
24 articles in this collection
Written by Nelson Joyce, Andy Cook, Oscar Morrison and 1 other
Troubleshooting

Is Tettra Down?

How to check if Tettra is experiencing issues
Nelson Joyce avatar
Written by Nelson Joyce
Updated today

Lost draft or page

Troubleshooting to find pages or drafts that may seem lost
Nelson Joyce avatar
Written by Nelson Joyce
Updated today

My page isn't loading

Some troubleshooting steps to try if your page isn't loading
Andy Cook avatar
Written by Andy Cook
Updated today

Pasting Markdown

AKA How can I paste markdown? Does Tettra support markdown paste? Can I paste in markdown?
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Written by Andy Cook
Updated today

Justifying and Aligning Text

Nelson Joyce avatar
Written by Nelson Joyce
Updated today

Embed an iFrame

How can I embed an iFrame? What can I embed in Tettra?
Andy Cook avatar
Written by Andy Cook
Updated today

Multi-Account Access

Managing multiple accounts, workarounds for having multiple Tettra accounts
Andy Cook avatar
Written by Andy Cook
Updated today

Duplicate accounts

What to do if one of your teammates accidentally creates a duplicate account
Andy Cook avatar
Written by Andy Cook
Updated today

How to log in with a different Slack account

How to log into Tettra with a different Slack team
Nelson Joyce avatar
Written by Nelson Joyce
Updated today

Troubleshooting: Slash command is not working

How to reset your Slack app permissions for Tettra
Shauni Deshmukh avatar
Written by Shauni Deshmukh
Updated today

Single-channel and multi-channel guests

Learn how Tettra handles Slack guests
Andy Cook avatar
Written by Andy Cook
Updated today

How to Whitelist Tettra in Slack

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Written by Nelson Joyce
Updated today

Troubleshooting Google Authorization Error

Error 400: admin_policy_enforced, how to resolve Google errors when creating a team/logging in/connecting your Google integration
Andy Cook avatar
Written by Andy Cook
Updated today