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Tettra Help Docs

Troubleshooting Google Authorization error

When you first create a team or log in to a Tettra account with Google, you might run into a Google Authorization Error

 

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This issue can be resolved by an admin in your Google Workspace.


Step 1. Google Admin

Go to Google Admin and click the menu icon to see the dropdown.

 

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Select Security and then API controls.

 

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Step 2. API Controls

In the API controls page, click MANAGE GOOGLE SERVICES.

 

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Step 3. Set permissions

Once redirected to the App Access Control page, make sure that the permissions for Admin and Drive are set to Unrestricted.

 

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If this doesn't resolve the issue, reach out to us in our support inbox or email [email protected] and we'll help troubleshoot the next steps.


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